| Name of Complainant | |
| Date of Complaint | December 5, 2021 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I’m Sachin from faridabad
Order I’d OD123235412502419000
CONCERN COMPLAINT NUMBER
IN21111114361691952812
Delivered on 29 October 2021
I’m not available in home
But my neighbour received a order through deliver man
Then i went home
To check this product and open the package
Through this parcel
Only received charging case
Earbuds and accessories are missing
Then i can call customer care
I can all situation can faced tell to customer service
I remember that miss Manisha mam
Executive from Flipkart during call
Then his replacement complaint raised to seller
After 7-8 days no status can be updated my Flipkart account related this product
I again to again call him to customer service
But resolution my issue then on10 November
A deliver man call him
For replacement the order
I get the new product and older product can be taken and open the product he said
Brother on Flipkart team can be provided information only accessories are missing
For Earbuds missing do not provide information
Then don’t replace the order
Then i again call him to customer service
For taken this issue for regards replacement
Then he time taken on 24 hours
Again call him to 24 hours
Again taken on 72 hours
But no one taken a action related my issue
I humbly request to flipkart team
Please resolve my problem
I’m call on 50+times to customer service provider
But no help me
