| Name of Complainant | |
| Date of Complaint | July 2, 2020 |
| Name(s) of companies complained against | Vodafone |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Sub :Dissatisfactory service of mobile no.9051013147&
9830237255
Sir,
This is to inform that I am your valued customer .The mobile no 9830237255 has been under use for many many years. Recently, I have taken another vodafone no.9051013147 in my name.
But recently I have been facing so much inconvenience and problem using Vodafone which is beggars description.
On 23 rd May, I recharge for Rs.49for the phone no.and only had a conversation
for 5mins.Next day on 24/6/2020 ,I was very much surprised to see that i had no balance to talk.
This thing happened to both the numbers for the LAST TWO MONTHS.
I tried to reach customer care over phone million times but of no avail.
Due to this type of harassment,my work is being hampered to a great extent.
Now, I am afraid to recharge fearing that same arbitary and whimsical deduction would be made to my phone.
I earnestly request to you solve the problem at the earliest otherwise i would have no other way but to address Consumer Court for redressal.
Hope to get a favourable reply soon &my problem would be solved at the earliest
Yours sincerely .
Santanu Chakraborty
Address:
1/1New parnasree Road Kolkata 700060
Contact no:9830237255
ALTERNATE PHONE NO:
8777809455
