IRCTC ticket cancel but money can’t refund my kotak mahindra bank account

Name of Complainant	JANSI RANI
Date of Complaint	May 4, 2023
Name(s) of companies complained against	Railways
Category of complaint	Railways
Permanent link of complaint	Right click to copy link
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Text of Complaint by JANSI RANI:

IRCTC ticket cancel but money can’t refund my kotak mahindra bank account. IRCTC CAN NOT REFUND MY MONEY IN MY BANK ACCOUNT

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Consumer Complaints Court