Name of Complainant	Srinivas J M
Date of Complaint	May 4, 2023
Name(s) of companies complained against	IRCTC
Category of complaint	Railways
Permanent link of complaint	Right click to copy link
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My ticket booked via irctc.com has been cancelled and received email about a refund. But so far no amount has been credited to my paytm wallet. Details of transaction are given below

“We wish to inform you that, with reference to refund against PNR Number 4145676187 /IRCTC Transaction ID 100004040125661, an amount of Rs. 845.0 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 19-Mar-2023
Refund processing date: 21-Mar-2023
Refund amount: 845.0
Refund reference no: 308057088558
Payment Option used : Visa/Master Card(Powered By HDFC BANK)(CREDIT_CARD)
Booking reference no: 307859017551

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