| Name of Complainant | |
| Date of Complaint | February 17, 2023 |
| Name(s) of companies complained against | IRCTC |
| Category of complaint | Railways |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
Hi, I have tried to book a train on 15th Feb 2023 from www.irctc.co.in. For the payment, I used the UPI(google pay) method, and the money got deducted from my bank account but the ticket reservation failed on the IRCTC site. I have not received my money back till now. I contacted Google pay but they said the transaction is successful from their end I need to connect with IRCTC.
UPI Transaction id: 304654877106
IRCTC Web Upi: paytm-651536@paytm
Google Transaction id: CICAgJDtx6LgBw