iPhone fraud

Name of Complainant Ayush
Date of ComplaintDecember 8, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ayush:

I am buy iPhone 17000 and he was told after delivery three day return iPhone but he was not ans my call

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iPhone fraud

Name of Complainant Chanchal Rani
Date of ComplaintSeptember 24, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Chanchal Rani:

Hello Sir/ Madam
My name is Chanchal Rani .I m the victim of Flipkart fraud . On 3oct 2021 I purchased iPhone 12 mini from Flipkart with insurance (INR 7079 ) . My Policy No – BHK3JH7N is valid from Oct 04, 2021 to Oct 03.Due to display not working I Placed a replacement for it . Replacement done from Flipkart . When I got the replaced phone . Same day I call Flipkart to update my new phone IMEI no to insurance Z. They said it automatically gets done . Now after a year I wanted to claim my insurance . I called apple for insurance claim they said that no insurance is reflecting on my IMEI no . They advised to call Flipkart to update IMEI no . Since 14 sept I m continuously calling Flipkart for help . Everyday they issue a new ticket and next day they closed it stating that issue is resolved . I write them email several time but no help . Then I took initiative myself to directly write to insurance company (Servify protect powered by apple care services) . They told me that they don’t have my current phone IMEI no registered with them . The IMEI that they have on my insurance is neither my first (defect) phone IMEI neither my new (exchange) phone IMEI no . They have some other IMEI no . Which doesn’t belong to any of my phone . Neither old neither exchange . Even not mentioned in my any of the phone invoice bill . So , Flipkart sold me phone whose IMEI no is not even there on phone invoice bill neither in my insurance. The phone that I received both the times have different IMEI no , invoice bill have different IMEI no and insurance company have different IMEI no . My policy is about to expire on 3 oct . Please help me . Please ?. They did 7079 Rs fraud with me and it’s not a less amount for a middle class family . REGISTERED with insurance Company – IMIE 58516
IMEI no for the device we using 84012
Old (defect) phone IMEI as per invoice bill – 8298

Exchange phone IMEI as per invoice bill – 7089 .

Please find the attachment of bill and insurance bill .

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