Internet slowness issue on postpaid connection

Name of Complainant Arun
Date of ComplaintAugust 11, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Arun:

Complaint Number: 31-3286524463372, complained a week before.

I have internet slowness issue since 20 days, I have complained multiple times to airtel customer care, but there is no use. I feel the service is hopeless. they stopped even answering the calls and everything is directed to IVR and call getting disconnected.

 

I have postpaid connect with promised speed of 40 MBPS, but the streaming speed is less than 1MBPS. VPN connection getting disconnected for every 15-20 min.

the service provided is very poor.

Image Uploaded by Arun:

Internet slowness issue on postpaid connection

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