Internet not working since 13 days and still no resolution provided

Name of Complainant Sahil Akbari
Date of ComplaintJune 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sahil Akbari:

Ticket No.:-9712677.

I complained at gtpl customer care and they issued a ticket number which on the next had falsely closed stating that my complain has been resolved.I again called customer Care and reopened the complain ticket but after 6 days of reopening complain still internet is not working and whenever I call customer Care,they give excuses that they have forwarded this on urgent basis to their technical team and I don’t know what exactly ‘urgent’ means on their dictionary as still it is not solved.Very poor after sales service ,never go for gtpl except choose reputed ones like Airtel and Jio.

Image Uploaded by Sahil Akbari:

Internet not working since 13 days and still no resolution provided

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