INTERNET NOT WORKING FOR 10 DAYS

Name of Complainant VIVEK GUPTA
Date of ComplaintJuly 6, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by VIVEK GUPTA:

I am using Airtel broadband service, and since 27th June I don’t have internet. I have raised a ticket on 28th, and was supposed to be fixed on the same day. 1 guys came and said wire broken we will fix tomorrow, and that tomorrow never came. Their customer care is hard to get, no response of email, and they keep on increasing the deadline of fixing my connection, without actually doing anything. Since I took 6 months connection, they know they have already got the money and don’t care about the service. They have no intent of fixing the connection, 10 days is a long time. Probably they are waiting for monsoon to pass.

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INTERNET NOT WORKING FOR 10 DAYS

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