Internet fraud

Name of Complainant Ljubica Madić-Car
Date of ComplaintJune 24, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ljubica Madić-Car:

I ordered the shoes through an ad on Facebook. I received a confirmation by mail from the company Zenmasstt.com that the goods will be sent and that the cash on delivery payment is 34 euros. Today Overseas delivered the goods, I paid, and when I opened the package, there was textile waste inside! I immediately sent a complaint and request for a refund, but I only get automatic responses to send photos and order details

Image Uploaded by Ljubica Madić-Car:

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