| Name of Complainant | |
| Date of Complaint | September 11, 2023 |
| Name(s) of companies complained against | Smart |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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I acquired 5 Gigabyte of Data for my cellphone. After getting it transferred to my cellphone I checked it and it was there and was full. But then after checking again, I saw that it went back to 0 and there was no refund and I did not get my money back. It seems that the package that I bought was corrupted and was not fully transferred to my account. I spent a total of PHP 55 to acquire data but I got my money wasted and did not get to use the package.
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