| Name of Complainant | |
| Date of Complaint | May 1, 2019 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi,
Airtel in the month of March cahrged me heavy amount towards the data usage on international roaming, where as I have already switched of the data usage and it is only connected through wifi.
I fail to understand that how can a smart phone gets connected to data or internet while one has switched off the data usage option in the settings itself.
This is the second time I have faced this issue from Airtel and they are not even accepting their mistake instead I have been levied late charges on monthly bills now.
I know very well that when the services are switched off it can not connect to internet at all (my brother is network architect and i have checked with him already, though I have also worked in telecom for a decade) but still all this is not helping at all.
All i get is copy paste of same mail every time from their authorities.
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