Internation Roaming False deductions

Name of Complainant Prashant
Date of ComplaintFebruary 29, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Prashant:

mobile : +919930610199

on 23-Feb-2020, iRoam FREE pack of INR 6995 activated on this mobile number.

Roaming country (At present) : Canada

Vodafone has literally cheated me.

Outgoing calls made from canada
1. To local canadian number +16474023999 on 25-Feb-2020 charged at INR 140 per minute
2. To local canadian number +16477467375 on 26-Feb-2020 charged at INR 140 per minute
3. to india vodafone customer care +919820098200 charged at INR 140 per minute.

ON TOP OF THIS, THERE IS NO CUSTOMER CARE NUMBER FACILITY TO CALL FROM ROAMING COUNTRY FOR PREPAID NUMBER.

WHEN I GET CALL FROM CUSTOMER CARE, THEY TELL ME THAT MY NUMBER (+919930610199) IS NOT IN THE SYSTEM AND NO DEDUCTION IS MADE

ABSOLUTE NONSENSE. 3RD GRADE SERVICE.

NO SOLUTION AND NO REPLY PROVIDED BY VODAFONE SINCE LAST 5 DAYS

Image Uploaded by Prashant:

Internation Roaming False deductions

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