Installation and Demo charges applied for a self installation product

Name of Complainant Ritesh Solanki
Date of ComplaintDecember 18, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Ritesh Solanki:

Order: OD123562633560571000
Items in order:
1. LEADER XTREME 26T REAR SUSPENSION CYCLE – 5922 INR
2. INSTALLATION AND DEMO(Added automatically) – 499 INR

Product page has no Installation and demo charge provided by seller, product page says it can be self installed with the help of a video(linked on product page)

Product page link: https://www.flipkart.com/leader-xtreme-26t-rear-suspension-mtb-rider-26-t-mountain-cycle/p/itm72be578c08afa?pid=CCEFSEVZ88JFA4CE&lid=LSTCCEFSEVZ88JFA4CELKPWYW

No option to cancel the ‘INSTALLATION AND DEMO’ part from the order

Image Uploaded by Ritesh Solanki:

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