Inefficient call verification service for eSIM activation

Name of Complainant Imran Khan
Date of ComplaintFebruary 7, 2019
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link
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Text of Complaint by Imran Khan:

Hi Sir / Madam,

I am trying to activate the eSIM for my Airtel mobile number 9894517969 and I have done with the SMS registration but I am really pissed off with the Airtel call verification as it is not responding at all to my commands, when i choose English, it speaks Tamil and when i select 1, it is keep on repeating the same menu and at last it said that I have exceeded the maximum limit. Airtel did call me for more 5 times but none of the time is successful and at last i received the message that my activation for eSIM is failed. I don’t know whats wrong with this process!

Image Uploaded by Imran Khan:

Inefficient call verification service for eSIM activation

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