| Name of Complainant | |
| Date of Complaint | July 26, 2023 |
| Name(s) of companies complained against | Indrive |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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On 25th July 2023, I booked the indrive service for my parents.
Upon reaching the destination, the driver demanded more money than the amount shown in the app. Also, he behaved rudely with my parents.
When I contacted the app regarding the same, they didn’t take any action, just repeatedly saying that separate MCD tax should be paid by the passenger and we are only mediators.
The driver’s details are below:
Name: Sachin Gupta
Car name & no: White Maruti Suzuki Celerio (UP14JT4137)
Mobile no: +919643411209
I’m also attaching the screenshot of the fixed amount in the app and the amount paid by us.
Image Uploaded by Muskan: