Incorrect product delivered with no way of contacting them back

Name of Complainant Anusha
Date of ComplaintJune 9, 2023
Name(s) of companies complained against , ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Anusha:

Hello,

I have ordered a 3 set of bra from this website – https://desirestore.shop/products/deal?variant=44928012878109
This was cash on delivery for 1099rs. Once the order was placed I started receiving regular updates from Shiprocket-

, thank you for shopping with STYLAR. Your order is being prepared for shipping, and we’ll notify you as soon as it leaves the door.

*Order ID:* 14918

*Item(s) Included in the shipment:*
➜ Fashion Bra With Shapewear Incorporated SET OF 3 – 42 G Set 3 BlackNudeLight Pink (1 Unit)

*Order Amount:* ₹1099.00
*Payment Mode:* Cash on Delivery

But when the product arrived today, it was a cheap leggings. And not the actual product I ordered. The order ID doesn’t show up in the original website i ordered. And now i have no way of contacting them again. I’d like to formally lodge a complain against all 3 parties, Desire shop, Shiprocket and STYLAR. Kindly take this forward.

Image Uploaded by Anusha:

Incorrect product delivered with no way of contacting them back

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