| Name of Complainant | |
| Date of Complaint | July 27, 2019 |
| Name(s) of companies complained against | zomato |
| Category of complaint | Consumables |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I had a very good experience with Zomato and never ever received any such complaints but since last couple of delivery it was pathetic /bad & not acceptable at all.
On 25 july, I ordered chicken biryani from Kolkata Biryani house in Delhi via Zomato… I received mutton biryani instead of chicken biryani… The moment I opened my Tiffin, I took a picture and sent to Zomato and asked why so…they just said sorry for inconvenience…I shall arrange the another order or refund… I asked what about the time that wasted and trust that I have lost about the online food delivery service…
Similar on 23rd July I ordered biryani from a restaurant on which that meat was stinking like anything & food was totally unhygienic including package…
I also complained about that …on return Zomato credit only 53 Zomato money as gesture by saying sorry for inconvenience.
It’s not acceptable at all.Zomato
I have already submitted the feedback via mail to Zomato but yet not received any revert yet.
And Zomato has marked that incorrect delivery status as declined against that order…so smart @Zomato..you think that customers are fool.
@authority :- Please help & do the needful & arrange the stringent feedback with Zomato and restaurant both.
Order no :- 1580819754 / 2119037452
Order date :- 25th July 2019/23rd July 2019
Image Uploaded by MD Aazif: