Incorrect Bill

Name of Complainant Sushil Kumar Sinha
Date of ComplaintJuly 22, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Sushil Kumar Sinha:

I requested porting on 12th June 2020, after that I received a call from Vodafone backend team to not to switch to another service provider. Hence she offered me INR Rs 50/- discount with 10 GB extra data on my current plan (299 per month with unlimited call, 100 SMS and 30 GM monthly data).

Now I received a bill of INR 731 /-. For salutation I connected with your CC executive Mr. Mohan and SR. Executive Mr. Chandan Pal but they denied to resolve my problem. However they informed me that my plan is changed with new plan 249 /- Monthly without any information.

Hence I request you to please look into this matter and resolve the problem of extra amounts in my bill. Also note I have already paid INR Rs 293/- for the month of June 2020.

Image Uploaded by Sushil Kumar Sinha:

Incorrect Bill

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