Incomplete order and wrong product

Name of Complainant Devyani Bisht
Date of ComplaintJuly 3, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Devyani Bisht:

I made 3 orders on this website called silkysmooth99. I ordered a set of 4 lace bras and panties and another set of 7 lace bras. The third order was a nightsuit. I received updates that two of my orders were arriving today. When I received the product, it was just a set of 6 bras where there are no laces and the product quality is so pathetic. The size is very inappropriate. I paid for two orders and received only one. Now I am unable to contact the website as there is no support and the email address present is invalid because the email I sent bounced back. I want a refund of Rs 2098 that I paid.

Image Uploaded by Devyani Bisht:

Incomplete order and wrong product

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