| Name of Complainant | |
| Date of Complaint | March 6, 2019 |
| Name(s) of companies complained against | Vodafone |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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In the past, vodafone team used to keep on automatically activating vas services on my number & deducting charges for the same for which i raised a complaint to them.
Post the complaint they reversed the amount to my mobile balance & activated vas blacklisting service on my number to ensure no vas service is activated on my number in future. But again on 12th feb, despite of my complaints in the past & activation of vas blacklisting service from vodafone team’s side, again amount of rs. 49 has been deducted from my account for which i did not even received any message or communication.
I got to know about the deductions once i contacted their customer executive about my balance. I wrote a complaint again for the same on which i am not receiving a proper response & when i try to contact them on 198 (Vodafone customer complaint number), it says my calling service has been barred, but this happen only when i try to call on 198 while for every other number, my calling service works normally.
This is completely against trai rules & cheating on customer. I needs your help in resolving the issue.
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