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In regard to money not reflecting in my wallet

Name of Complainant Tanish Yadav
Date of ComplaintNovember 30, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Tanish Yadav:

I have deposited ₹10000 INR on 25th November 2023 from my bank Account to 1xbet wallet but it hasn’t reflected in my wallet after they send a message saying it was rejected but the money has been deducted from my account. Requested to look into this matter.

Gaming ID – 728404875
User name – Wolverine0910

Payment Details
Mode of transaction – IMPS
ACC no – 332913214684
IFSC code – YESB0000040

Transaction Details
FT IMPS/IFO/332913214684/YESB0000040/Remarks

Image Uploaded by Tanish Yadav:

One thought on “In regard to money not reflecting in my wallet

  1. Dear Tanish Yadav,

    Thank you for taking the time to share your recent experience with us.

    Our Security Team has kindly requested that you create a new request within 48 hours with the correct UTR number for the amount (10000) INR using the (fast upi) method.

    Rest assured, we aim to resolve this issue promptly once the new request is received and processed.

    Your cooperation is highly appreciated, and we thank you for your patience while we work to assist you effectively.

    Best regards,

    Alex, the 1xBet Team

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