In paytm i did payment to a game but its not added in game but money deducated from account

Name of Complainant Mojjafar ali sekh
Date of ComplaintNovember 5, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Mojjafar ali sekh:

my name is mojjafar ali sekh and my paytm account number is 8690010296. this is for the payment I made to a merchant for a service but the service was not delivered and no refund were initiated till date. I want to raise a chargeback request against the merch. Please I want you to proceed it with as soon as possible as the amount was sent 1 months ago and still no solution is provided to me.
Thanks

Image Uploaded by Mojjafar ali sekh:

In paytm i did payment to a game but its not added in game but money deducated from account

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