In my Paytm business app payment is shown to be received but after 3 days it is reverted to customer

Name of Complainant Neeraj
Date of ComplaintFebruary 6, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Neeraj:

In my Paytm account 3 payments were received on 5th Jan 2020 totalling 1340/ and when i checked on 5th Feb it shows 2 payments totalling 1017/ on contacting customer care they tell payment of 300/ has been reverted but in application it is still green means payment received now i don’t have customer’s mobile number this problem is created by your app please refund my money

Image Uploaded by Neeraj:

In my Paytm business app payment is shown to be received but after 3 days it is reverted to customer

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