| Name of Complainant | |
| Date of Complaint | February 1, 2019 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi,
I have been getting extreme slow speed (0.06 kbps) from jio connection and same has been reported to Jio multiple times. When I reported same this time, here is a quick brief about what happened:-
Email 1 – Reported slow speed connection
Jio Agent – Mentioned that there is no adequate coverage of network
Email 2 – I asked how come speed is okay at times if this is a network issue
Jio Agent – There is good coverage of network however this is a problem of number of users
Email 3 – I asked the reason about contradictory responses in two emails and clearly mentioned that I am not happy with the service
Jio Agent – Mentioned they are glad to see that I am happy with the services
This is true height of neglecting and ignoring the customer.
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