Name of Complainant	Hetal Oza
Date of Complaint	October 3, 2022
Name(s) of companies complained against	IFB
Category of complaint	Electronic Appliances
Permanent link of complaint	Right click to copy link
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Hi Team,

I register one request in Jan2022/Feb 2022 for normal service of my dishwasher.
One technician came and he checked every thing is working fine. He said let me clean the water supply pipe and then he damage that pipe.
He has gone from my home without informing me when i was busy with my work.
i thought things are done and at the night when i try to start, it give me error and not started.
Second day morning i called him and he said your machine’s pipe is not working properly and damage. So you need to pay money for that.
My machine is already in working fine when i registered my complain. ITs normal servicing request only.
I tried to connect with your customer support team ( multiple times )to resolved my issue but no proper response.
One day another technician came and he said circuit is damage and you need to pay 7000 to10000 Rs.
I don’t know for my working machine how can i pay this much of amt?
I even provided approx date and my mobile no to your customer care to check recording. But they are not at all agree with it and force me to pay.
I don’t know how your treat your customer? but i was having worst experience with your technician team and customer support team.

On the day first time when technician came to serve normal service request i already used machine at 9 AM.

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