| Name of Complainant | |
| Date of Complaint | April 25, 2021 |
| Name(s) of companies complained against | IFB Appliances, SERVICE & AMC RELATED |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
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I have elite sx washing machine with the amc valid from 01.12.2018 to 30.11.2020 for the machine serial no. 012051121005007182. The national lockdown due to covid-19 has caused difficulty to all and no service could be provided for any non-essential services. The lockdown continues from march mid-2020 to date. It is requested to extend the amc warranty free of cost for the non operational period (March to august 2020) as a gesture to support the customers who are already having amc. Request to accept the request and forward me the extended AMC till 31.01.2022 if issued before 30.04.2021 else 9 months to be added from the date of issue whichever is later.
Ifb replied “as per company policy no such policy has been initiated by our company”
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