Idea Network – Outgoing Call Services expired Call

Name of Complainant Sunanda Ramineni
Date of ComplaintDecember 31, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sunanda Ramineni:

Hi,

I recharged with RC-199 3 days back, still i am flooded with messages and calls saying my outgoing call servises are expired. Doesn’t the records get updated. Without checking records, u guys simply place a call or send a message. This is totally wrong. Please do check your records before calling the customer. Another thing is that, rechaging with 200 rupees is not enough to talk to cutomer executive?. When I try talk to executive it says to recharge. Doesn’t the rechaged amount not enough to talk or raise a complaint?. This is quite embarrasing. My whole family is using Idea network. Because of these frustrations we are thinking to change the network. But I still hope this message reaches you guys.

Thankyou,

SunandaR.

Image Uploaded by Sunanda Ramineni:

Idea Network – Outgoing Call Services expired Call

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