| Name of Complainant | |
| Date of Complaint | February 14, 2024 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I withdrew $1000 on 5/11/2023 and the transaction is until now being processed
Account no 594082497
I sent many emails but unfortunately there is no response .100 days until now
Image Uploaded by Mostafa:
Dear Mostafa, My name is Alex, and I’m in charge of your case.
Thank you for reaching out to us. We acknowledge the challenges you’ve encountered, and we are committed to resolving them promptly.
To assist in reviewing your transaction, we kindly request the following details:
1.Your gaming ID:
2.Date of the transaction:
3.Time of the transaction:
4.Amount involved:
5.Payment system used:
6. Screenshot of the transaction:
Having this information will enable us to investigate the transaction efficiently and address any concerns you might have. Once we receive the necessary details, our team will promptly review your case and get back to you with relevant information.
To keep your personal information private, please contact us at public.relations@1xpartner.com and send your data there
We look forward to resolving this matter for you.
Best regards,
Alex, the 1xBet Team
Dear Alex, Thank you for your interest
You are a fraud and will not do anything. You will just manipulate customers and ask them for details and do nothing. My friends, stay out of this swamp and save your money. You won’t get anything from them. I spent almost $10,000 and gained nothing.
What do you expect from them more than 4 months? Just wait and have a good day There is no solution to the complaint, just wait No response for 4 months, just wasting time I challenge you to send proof that you sent money to my account