I went to phoneix mall in chennai on 27.12.2022 and visited pizza hut there.i ordered 4 regular veg pizzas.before placing an order the confirmed from the manager whether the veg and non veg pizza counters are separate ,the manager told me that they change gloves everytime when they cook veg pizza.later they served me 2 pizzas for dinning and 2 pizzas i asked them to parcel .while i was having pizza i again went to the counter the manager qas inside and the person was cutting the pizza i asked him he is cutting veg pizza or non veg he told me he is cutting the non veg and after that with the same knife he cut the veg pizza which he was packing it for me .i was shocked and left all the pizzas there.i was feeling puckish as i am a pure vegetarian.

Name of Complainant Supriya Arora
Date of ComplaintDecember 28, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
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Text of Complaint by Supriya Arora:

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I went to phoneix mall in chennai on 27.12.2022 and visited pizza hut there.i ordered 4 regular veg pizzas.before placing an order the confirmed from the manager whether the veg and non veg pizza counters are separate ,the manager told me that they change gloves everytime when they cook veg pizza.later they served me 2 pizzas for dinning and 2 pizzas i asked them to parcel .while i was having pizza i again went to the counter the manager qas inside and the person was cutting the pizza i asked him he is cutting veg pizza or non veg he told me he is cutting the non veg and after that with the same knife he cut the veg pizza which he was packing it for me .i was shocked and left all the pizzas there.i was feeling puckish as i am a pure vegetarian.

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