I was ordered product from jio smartbazar but they took my money and cancelled my order at the last day of delivery date

Name of Complainant Sourab Thakur
Date of ComplaintAugust 20, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sourab Thakur:

I ordered some groceries from reliance jio mart on 14th august 2023 and i make full payment of that
And after ordering my products they show thier tentative delivery date 20th august 2023 .on 20th august today 2023 when I checked my order status it’s was showing cancelled and I called thier consumer care they said it’s was cancelled due to technical glitch of software and you will get your money back within 7days when I request them to please deliver my product another day they simply denied me for any future help in regarding this matter.
I simply want that please take an action Asas
Thanks.

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