| Name of Complainant | |
| Date of Complaint | January 26, 2019 |
| Name(s) of companies complained against | zomato |
| Category of complaint | Consumables |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I placed an order in Pizza Hut through the zomato app on 26 January 2019. I was charged Rs 740/- & I had done the payment through my Visa card. After an hour I received an notification that my order was rejected since my phone wasn’t reachable. I had my phone on & the signal was clear to reach my phone. They never connected to my phone. I had clearly mentioned my address & my phone was on too. Yet they blame that they couldn’t find my home & my phone wasn’t reachable. They levied all the Rs740/- as cancellation charges. Why was I charged when it’s not even my fault. Help me.
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