I want to pay my paytm postpaid bill but It showing an error (Sorry, this transaction is declined as our system surveillance bot has flagged your account from making this

Name of Complainant Alok Kumar
Date of ComplaintOctober 9, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Alok Kumar:

I want to pay my paytm postpaid bill but It showing an error (Sorry, this transaction is declined as our system surveillance bot has flagged your account from making this ), I also enclosed screenshot of that error, I call to paytm customer support but they told me that paytm postpaid have no calling customer support only chat options available for paytm postpaid so I chat in 24*7 section in paytm app but there is no any related option.
i have been charged late fee of repayment, please solve my issue

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