I used third party wallet to pay an order, payment showing successful send but the payment actually not credited to the receiver

Name of Complainant Vishal Kumar
Date of ComplaintSeptember 28, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Vishal Kumar:

I’m one of the user of PosePe(Bharat pe) and Zomato.

On 26 Aug 2022 I made a payment through PostPe wallet to Zomato,
the Amount was deducted and showing payment is successful but from the Zomato side it’s showing payment fail.

I had rise the issue and send the mail to both the companies, its been a 2 months still this issue has not resolved by the Postpe.
and because of these company mistakes my CIBIL Score is getting impact.

Image Uploaded by Vishal Kumar:

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