I tried for a recharge on my jio no using paytm . It displayed the transaction could not be completed and money will be refunded back. Then I I tried thrice . Twice paytm displayed same message that money will be refunded and the process can’t be completed. Third time the recharge got successful. After few minutes all recharge got successful . Due to it’s server problem I had to pay three times. . I asked them to refund they are saying we can’t.

Name of Complainant Vibha singh
Date of ComplaintAugust 3, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Vibha singh:

I tried recharge thrice as paytm displayed recharge can’t be processed money will be refunded. Now they are not refunding the amount . I tried contacting them and told them my problem . But no solution was provided.  Among three tried recharge attempts the first two failed and it was displayed that money will be refunded. But instead this they  did  recharge thrice for the same pack.they displayed wrong message that’s why I tried thrice . So I asked for refund and they are even responsive . 

Image Uploaded by Vibha singh:

I tried for a recharge on my jio no using paytm . It displayed the transaction could not be completed and money will be refunded back. Then I I tried thrice . Twice paytm displayed same message that money will be refunded and the process can’t be completed. Third time the recharge got successful. After few minutes all recharge got successful . Due to it’s server problem I had to pay three times. . I asked them to refund they are saying we can’t.

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