| Name of Complainant | |
| Date of Complaint | May 23, 2020 |
| Name(s) of companies complained against | Google Pay |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi Sir,
I had sold gold from my gold locker in google pay worth Rs. 3,25,102 on May 11. The gold has been debited from my account but i have not received the amount in my account. I have been contacting the customer support for the past two weeks but the technical support says “they are unable to get the status due to technical issues”. I wanted urgent money due to which i had sold the gold but it has been two weeks without any update on this issue. The app says that it will take 3-5 days for the amount to be credited but not received even after two weeks now.
Please find the details below:
Vendor Transaction ID
GPY1589192970639000000032
To: ADARSH V (ICICI Bank)
adarshvenu@okicici
Google Transaction ID
CICAgKCxsNGGdA
Invoice Number
P20210000373660
I made a payment and its failed customer care number,9123326395 call me times but my amount was deducted. its 4 days delayed till date my deducted amount is not reflected in my account. all customer care dialing numbers are unreachable, my relationship manger always busy on another call & they not replied…?
I made a payment and its failed Google pay customer care number,9123326395 call me times but my amount was deducted. its 4 days delayed till date my deducted amount is not reflected in my account. all customer care dialing numbers are unreachable, my relationship manger always busy on another call & they not replied…?
Did u got your money back? same thing happened to me on 1st july 2020, it’s 1st august now i didn’t get my money back. And i have registered complaint more than 4 times. Their customer services didn’t respond satisfied actions. but my amount is not big as yours…..
Please help if u get your money back that what actions, i have to take to get my money back….
The same thing is happening to me now. What are they even doing
Hi Sir,
I had sold gold from my gold locker in google pay worth Rs. 35.40on Aug 17. The gold has been debited from my account but i have not received the amount in my account. I have been contacting the customer support for the past two weeks but the technical support says “they are unable to get the status due to technical issues”. I wanted urgent money due to which i had sold the gold but it has been two weeks without any update on this issue. The app says that it will take 3-5 days for the amount to be credited but not received even after two weeks now.