I-ROAMFREE 28 Plan unethical charges

Name of Complainant Sunilkumar Majhi
Date of ComplaintFebruary 28, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Sunilkumar Majhi:

Referring to below benefits for INR 6995 plan:
In 20 countries including the US, UAE, Singapore, Thailand, Malaysia, UK, New Zealand & more destinations enjoy FREE data up to 15GB (Rs.1/MB after 15GB) FREE SMS & FREE incoming calls. Plus 120mins FREE outgoing calls(local & to India), after 120 mins Re.1/min. In 42 other countries, enjoy 5GB data (Re.1/MB after 5GB) & 100 Free SMS (Re.1/SMS after 100SMS). Also enjoy FREE incoming calls with 500mins FREE outgoing calls(local & to India), after 500 mins Re.1/min. Standard roaming rates apply for Outgoing calls to other countries.

I recharged with this pack of INR 6995 for my travel to US. For safer side I had maintained a balance of INR 1350 in addition to this pack. Now after 120 Free outgoing minutes. They exhausted my balance worth 1350 for a 7-10 Mins call. I am chasing them since last 3 days indicating my inability to connect with my near ones in India and they simply keep ignoring.

 

 

Image Uploaded by Sunilkumar Majhi:

I-ROAMFREE 28 Plan unethical charges

Leave a Reply

Your email address will not be published. Required fields are marked *