I received completely different order from what i had ordered

Name of Complainant Faizan Farooq
Date of ComplaintOctober 28, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Faizan Farooq:

I had ordered purpet cat food and hide and seek biscuit . But when delivery guy came with the order it was entirely different. I spoke to delivery guy. He couldnt understand my language . As he was kannadiga even i couldn’t understand him. So i told him okay u put it delivered i will put in swiggymart as wrong item. But the customer team are telling me they can’t provide replacement or refund . I tried too much but they werent willing to help . Kindly help me getting my refund or replacement.

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