| Name of Complainant | |
| Date of Complaint | March 7, 2021 |
| Name(s) of companies complained against | |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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| Name of Complainant | AMIT MENON |
| Date of Complaint | 2 DEC 2020 |
| Name(s) of companies complained against | Google Pay |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
Text of Complaint by Amit Menon:
Hi Sir,
I had purchase gold from google pay in Gold locker worthRs. 501 on 2nd December 2020. The amout has been debited from my account but i have not received the gold in my account. I have been contacting the customer support for the past two weeks but the technical support says “they are unable to get the status due to technical issues”. The app says that it will take 3-5 days for the amount to be credited but not received even after two Month now.
Please find the details below:
Vendor Transaction ID
GPY1606887704493000000027
To: Amit Menon (Federal Bank)
adarshvenu@okicici
Google Transaction ID
CICAgKCD-KfGAg
Upi transaction ID
033711506670
