I place a order of wizpad z1 pro but order not booked but amount debited from my account

Name of Complainant	Shaik Kalesha vali
Date of Complaint	February 6, 2021
Name(s) of companies complained against	Bookmytab
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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Text of Complaint by Shaik Kalesha vali:

I sk kaleshavali.i ordered wizpad z1pro on 27/11/2021.but today i received courieron 30/01/2021 but it’s not that one. It’s purely old product.. So i replace that received product… Today i complainting you please replace with as orderd product… My order id :-BO24950061

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Consumer Complaints Court