| Name of Complainant | |
| Date of Complaint | October 14, 2023 |
| Name(s) of companies complained against | Hotel Dolphin Puri |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I contacted this hotel through whatsapp. They asked me for a 5000 pre booking amount which i payed thorugh paytm. Later they called me and asked me to enter some type of “code” in the amount section of paytm and asked me to click on pay. When i refused he said it is a part of the registration. I asked for my money back and asked to refund my payment and cancel my booking. The yagain asked me to enter 5000 in the amount section of paytm. when i refused they said i cannot return your money then and cut the call. I am trying to reach them again but they keep cutting the call and not answering.
Image Uploaded by Purvi Baranwal: