I paid to OYO rooms for booking and i did not get the room

Name of Complainant SALIM
Date of ComplaintNovember 23, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by SALIM:

Hi,

My name is Salim and on the 12th Sept.2022 i had booked a room at OYO thru their website and paid Rs 900/- and got the booking [Booking ID is: BYOM1333] when i went to the hotel i was told that there is no booking and they cannot give me the room through OYO. So, i made a number of calls to OYO and at the end they said Sorry. The room is not vacant and they will refund my money with 14 days, from that day i was waiting to get the money back and till date which is 22.11.2022 i have not received the money from them. They have cheated me and i had paid for the taxi to reach that hotel and paid for going to next hotel also. So, please assist me in getting my money from them with due compensation.

Image Uploaded by SALIM:

I paid to OYO rooms for booking and i did not get the room

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