I paid 192 Rupees for my ride, but Ola deducted a total of 46.31 Rupees, including a 20 Rupee commission and 11 Rupees for GST. However, they also deducted an additional 17 Rupees without any explanation, and there seems to be no customer support available to address this issue.

Name of Complainant S.karthik
Date of ComplaintAugust 26, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by S.karthik:

I paid 192 Rupees for my ride, but Ola deducted 46.31 Rupees. The app shows Ola’s commission as 20 Rupees and GST as 11 Rupees, totaling 31 Rupees in deductions. However, it seems that Ola deducted an extra 17 Rupees without explanation. Unfortunately, it appears there is no customer support available at Ola to inquire about this unauthorized deduction.

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