I ordered phone through Flipkart and payment is done but seller canceled the delivery.

Name of Complainant Asha
Date of ComplaintFebruary 18, 2024
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Asha:

I ordered my product (Apple iPhone 15 blue 128gb) through flipcart and seller TREASURE HAUL ONLINE on 16 February 2024 at 12:32am and payment also done through hdfc credit card of amount 62,147 and product delivery date is 17 February but on the evening of 16 February 6:44pm my product canceled by seller without my permission or aware of any phone call.
I contact the flipcart customer care to know why my product canceled and they told me that seller did this due to price error and seller refund the amount. How a seller canceled the product without knowing the customer. I think the price is hike on next day that’s why. because I ordered that phn in 62147 and next day price is hiked by 72,999.
So please help me to find the solution..

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