I ordered online from instagram sales…3 linen shirts but the seller is a fraud and looting every day to many customers by sending old random dirty, smelly  tarred clothes… The seller is L N Enterprises A 19 Gali No। 1 Mangolpur Kalan New Delhi 110085 I have attached photos of defective products and bills.

Name of Complainant ABDUL RAHAMAN
Date of ComplaintJanuary 8, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by ABDUL RAHAMAN:

THIS IS FULL OF MY MISTAKE & I HAVE BEEN REQUESTED TO DO THE HELP , BUT DELHIVERY STAFF MR. Immanuvel IS NOT RESPONDING & DISCONNECTED THE CALL saying that I CANT HELP IN this .

Delhivery courier staffs are accepting that the parcel came from its a fake seller , even though they are supporting for their income , but

Consumer complaints team please help to return my cash

I ordered online from Instagram sales…3 linen shirts but the seller is a fraud and looting every day to many customers by sending old random dirty clothes… The seller is L N Enterprises A 19 Gali No। 1 Mangolpur Kalan New Delhi 110085 I have attached photos of defective products and bills.
why Delhivery is allowed to deliver such things without any return policy or without Guienue seller , where this seller is fake & fraud everytime ,but also your dehivery is doing courier service for that fake seller.
your branch staff MR. Immanuvel is very rude & not at all ready to answer for just asking inquiries about sellers .

1.HOW DOES DELHIVERY DOEASNT HAVE ANY FROM ADDRESS DETAILS OF SELLER 
2.IF A RANDOM SELLER IS SHIPPED ANYTHING, LIKE THAT WILL BE WITHOUT VERIFYING DELHIVERY WILL DO THE SERVICE 
3. BRANCH STAFFS IS VERY WORST BEHAVIOUR 
4.IF A SELLER GIVE A PARCEL OF ANY HAZARDOUS THINGS ALSO DELHIVERY WONT ASK ANY FROM ADDRESS DETAILS IS IT SO

please look into the mails where Delhivery has made how many attempts for delivering the parcel it took above 1 month to deliver , attempting fake commitments as i was not available.

but same i was unable to return back the fake damaged parcel they are helping me.
at once because i was hospitalized for above 20 days, so i cant

On Fri, 24 Nov 2023 at 09:38, SAB MOBILE WORLD KALADIPET wrote:

How come I may not available or not reachable every time., When am at my given location.
Delivery failed for Pack of 3 Spring and Summer St from SHRIOM FRANCHISE (AWB 24767112175342). Call +916382860036 for reattempt today -Delhivery

The executive phone number is not at all responsible & I following him for past 5 days & he is very 
On Wed, Nov 22, 2023, 6:11 PM wrote:
Dear SAB MOBILE WORLD KALADIPET,

Instructions for reattempting delivery have been applied on your shipment. You may expect the shipment to be delivered to you within the next 24 to 48 hours. We regret any inconvenience caused to you and are trying our best to deliver your shipment as soon as possible.

You can now download the Delhivery mobile app to track your shipments

Regards
Team Delhivery
On Wednesday, 22 November 2023 at 18:07, wrote:

Dear SAB MOBILE WORLD KALADIPET,

It seems like there was some miscommunication during the last delivery attempt. We regret the inconvenience caused by this.
We have highlighted this to our team and are investigating the issue. We will try our best to resolve it as soon as possible.

You can now download the Delhivery mobile app to track your shipments

Regards
Team Delhivery
On Wednesday, 22 November 2023 at 18:05, wrote:

Dear SAB MOBILE WORLD KALADIPET,

It seems our delivery agent was unable to reach you in the last delivery attempt. We regret the inconvenience caused by this.
We are trying our best to resolve this issue as soon as possible and you may expect your shipment to be delivered within 24 to 48 hours.

It would be helpful if you could share an alternate contact number by replying to this ticket via email, our mobile app or website.

You can now download the Delhivery mobile app to track your shipments

Regards
Team Delhivery
On Wednesday, 22 November 2023 at 09:54, wrote:

Dear SAB MOBILE WORLD KALADIPET,

Your shipment with AWB: 24767112175342 is out for delivery. We understand your concerns and apologise for any inconvenience caused to you. We have highlighted this issue to our team and are trying our best to deliver your shipment as soon as possible.

You can now download the Delhivery mobile app to track your shipments

Regards
Team Delhivery
On Wednesday, 22 November 2023 at 00:14, wrote:

Dear SAB MOBILE WORLD KALADIPET,

It seems like there was some miscommunication during the last delivery attempt. We regret the inconvenience caused by this.
We have highlighted this to our team and are investigating the issue. We will try our best to resolve it as soon as possible.

dear consumer complaint team please help me to get my hard work money back.
i have been very much depressed frustrated for this problem.
i hope your team will sure finish this issue.
am a common man with daily wages worker ,its my hard work money please do the needful .

thanks

Image Uploaded by ABDUL RAHAMAN:

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