I ordered naclace from Jiwaki Jewellers and got wrong product and trying to contact with helpline or email not getting no. Not valid and not getting reply from email.

Name of Complainant Roma kumari Rounak kumari
Date of ComplaintFebruary 24, 2024
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Roma kumari Rounak kumari:

Hi Consumer court – I would like to register complain about Jiwaki Jewellery(Jiwaki jewellery ) I have ordered jewellery from them but they have delivered wrong product. Contact number provided on their page is also wrong.

Address mentioned is of Bangalore, But to me delivery was happened from Rohini Etai unit – Blue dart on 17.02.2024 against blue dart tracking number – 77915513303, It was COD deliver, I did payment and opened the product but product was wrong hence i asked the blue dart agent to refund the money but agent denied to refund the money.

Kindly take action against Jiwaki Jewellery as well as Blue dart as they are not keeping the information of sender and denying for refund of money.

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