| Name of Complainant | |
| Date of Complaint | December 3, 2022 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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On 26 November, I ordered a Google Pixel 6a smartphone and exchanged an old one. The phone was delivered on 1st December, and the old phone was returned to the delivery service. However, the products I ordered and what I received were different. Instead of a smartphone, I received a power bank inside the Google Pixel Phone Box. Due to the worst experience I had with Flipkart and their inability to provide a proper solution, now I don’t have a phone to use. The customer representative team of Flipkart is only delaying the matter as when I initiated a replacement, it was later rejected because the seller was not able to fulfill the request. I have also attached the images and video of the wrong product which I have received.
Image Uploaded by Dipendu Bhui: