I ordered a red floral dress from Yamaya fashion but I received a wrong product

Name of Complainant Pratibha badiger
Date of ComplaintJune 5, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Pratibha badiger:

I ordered a red floral dress from yamaya fashion from insta page but received a damn low quality third class cheap kurti.. sent an email to the ID they given on the parcel but no response at al.. they are least bothered and I feel they just make people fool. I have paid 799rs but the kurti I received was not even 150rs. And they have blocked me from insta page now… there is no contact number no adress given on the parcel nothing.

Below is the message I received when they ship the item.

“Shipped: Your order with seller “pehnava” for product “red floral orga” is sent via ecom express. Track your AWB on :courier.link/?8823767744. Shipdelight”

 

Kindly help me getting my refund.

Image Uploaded by Pratibha badiger:

I ordered a red floral dress from Yamaya fashion but I received a wrong product

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