| Name of Complainant | |
| Date of Complaint | February 23, 2025 |
| Name(s) of companies complained against | entry_kickz_07 on instagram |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
Subject: Complaint Against Online Scam – Wrong & Low-Quality Product Delivered
To Whom It May Concern,
I recently placed an order for a pair of shoes from the Instagram page Entry Kickz 07. However, I was scammed as the product I received was completely different from what was promised, and the quality was extremely poor.
Order Details:
Instagram Page: Entry Kickz 07
Amount Paid: ₹1600
Payment Method: Cash on Delivery (COD)
Date of Order: 16th February 2025
Date of Delivery: 23rd February 2025 (Today)
Issue Faced:
The product delivered was completely different from what was shown in the pictures.
The quality was extremely poor and not worth the price paid.
After receiving the wrong product, I tried contacting the seller for a resolution, but they blocked me and are ignoring my messages.
Despite multiple attempts, I have received no response or refund from their end.
Resolution Requested:
I kindly request immediate action against the seller and a full refund of ₹1600 for the fraudulent transaction. Additionally, necessary action should be taken to prevent such scams from happening to other customers.
Please look into this matter urgently and provide a resolution.
Sincerely,
Anmol Sinha
Email: anmolsinhaamit@gmail.com