Name of Complainant | |
Date of Complaint | November 30, 2022 |
Name(s) of companies complained against | Amazon |
Category of complaint | Electronic Appliances |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
At the delivery delivery boy open the box & tell us to check the product we saww all side & upper side of the product.due to heavy of 75 kg we cannot saw at bottom.after delivery boy completion instalation service gay has come and he saw that there was big dent at bottom and machine can not stand stable.so they asking us to replace it to amazon.
After i call at amazon but they tell that we provide open box delivery so at that time product was ok.so we cannot approve your replacement request.
There was common thing that no one have capacity to lift 75 kg machine & show its bottom.and also there was heavy size of thermocol base ata bottom side so we can not saw stability easily
Dear Piyush virani,
Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. Moreover, do write us a mail at customerservice@ifbglobal.com, also you can call us on (customer care number 08045845678) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.
Regards
IFB APPLIANCES